Automated Attendant
When a caller dials your toll free number, the custom main greeting plays a recorded message giving the caller different options to choose from. This is the first thing a caller will hear when calling your toll free number. This is a great place to welcome callers and direct them throughout your system. For example:
"Thank you for calling ABC Company. Dial 1 for sales, 2 for customer support, 8 for the dial-by-name directory, or 0 for the operator."
This feature eliminates the need for you to hire a secretary to answer and route calls.
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